Legal
Privacy Policy.
Effective Date: 1 February 2026
This Privacy Policy governs the collection, processing, retention, utilization, sharing, and deletion of data collected through your interaction with Remaply, herein referred to as “the Service.” By using the Service, you explicitly consent to the terms outlined below, regardless of whether you have read or understood them in full. The provisions herein may be amended without prior notice, and your continued use of the Service constitutes binding acceptance of all modifications made. Remaply is committed to protecting your privacy. This policy describes how we collect, use, store, and share your personal information.
01 What We Collect
We reserve the right to collect, ingest, and retain the following categories of information across multiple temporal and technical layers.
- Geospatial Coordinates: Including, but not limited to, real-time GPS data, geohash representations, reverse geocoded regions, and inferred movement patterns.
- Device and Network Metadata: Including but not limited to IP address, operating system version, device type, screen resolution, network speed, and browser fingerprint.
- Personally Identifiable Information (PII): Such as full name, email address, phone number if provided, profile picture, and social login metadata.
- Platform Usage Telemetry: Including page dwell times, scroll depth, user interface interactions, feature toggle activations, and request and response header payloads.
- Voluntary User Submissions: Including form entries, address claims, uploaded images or documents, and any user generated input provided to the platform by any means.
02 How We Use Your Data
We utilize the data collected to execute a variety of functional, analytical, regulatory, operational, and adaptive tasks, including but not limited to the following:
- Geospatial Assignment and Topological Indexing: Your coordinates are used to associate a unique digital address via algorithmic clustering and geohash mapping.
- Risk Mitigation and Alert Distribution: Address data cross referenced against government and third party alert networks to provide hazard warnings.
- Emergency Response Simulation (ERS) Integration: Opted in users’ geospatial and contact data may be loaded into emergency dispatch environments for live or drill based activations.
- Personal Safety Location Sharing: When enabled, users may broadcast their location to predefined contacts or safety networks.
03 Phone Numbers, SMS Verification, and Messaging
Remaply may collect, store, and process phone numbers for purposes including, but not limited to, identity verification, authentication, account security, emergency communications, service notifications, and future informational or marketing communications.
Users may be required to verify possession of a phone number by receiving a one time passcode via SMS. By submitting a phone number and proceeding with any verification or authentication process, you expressly consent to receive transactional SMS messages for verification and security purposes.
Remaply may utilize third party telecommunications and messaging providers, including but not limited to Twilio or similar platforms, to deliver SMS or related messaging services.
04 Emergency and Marketing
In addition to authentication and security messaging, Remaply may, subject to applicable law and consent requirements, use phone numbers and other contact information to deliver emergency alerts, disaster warnings, safety notifications, or public interest communications.
Where required by law, marketing communications will be subject to opt in and opt out mechanisms.
05 Data Sharing
Remaply may engage in data transmission or syndication activities with internal systems and external entities. These include but are not limited to public safety networks, third party operational integrators, government entities, and NGOs in scenarios involving disaster response.
No personal user data is sold to commercial advertisers or broker networks under any condition.
06 Security and Storage
Remaply is designed to operate across the Pacific region. Primary data infrastructure is hosted on Google Cloud Platform within Australia. Data is encrypted in transit and at rest using industry grade standards. Role based access controls, audit logging, and monitoring systems are enforced.
07 Retention and Legal
Claimed address metadata may be retained indefinitely in de identified form. Personal data is retained only as necessary for service provision or legal compliance.
Remaply may disclose user information without further notice when required to comply with applicable legal processes or law enforcement requests.
Privacy Inquiries
For privacy concerns or to request data deletion, email privacy@remaply.com
